PUG News
Because the home page only has so much room on it, here are all the news items posted on the PlusNet UserGroup Site.
We've given a brief snippet of the last 5 articles, followed by a list of the last 100 news items from this year (when we hit that many!). Previous years' news is available from the menu to the left, sorted by year.
PlusNet Open Day
PlusNet have announced the date of their 2008 Open Day as Friday 25 April.
If it's anything like the one last year it will be well worth attending:
- Meet the staff
- Technical presentations
- Future products
- Q & A Sessions..... and more - the opportunity to put faces to many of the names who seldom appear in the forums.
Some PUG members will be present to answer your questions on what we represent.
Sadly space is limited and only 30 lucky people get to make the visit - fill in the survey here to ensure your place at the event.
Posted on Monday, 31-Mar-2008 22:04 PM
Using the more agile procedures in the new Rules of Association approved on Monday evening the Full Members have completed appointment of the first Coordination Team. This consists of the following 7 members:
Suggestions from all UserGroup members are welcome at any time. Please post these in The PUG Place forum. Note that Contact Us is currently disabled since spammers have targeted this in furtherance of their activities.
- biondani
- bud
- dhookham
- Liam
- MauriceB (Chairperson)
- pjmarsh
- spraxyt
What Happens next?
The primary objective of the Coordination Team is to provide effective organisation of UserGroup activities. With freshly charged batteries the first challenge for the newly appointed team is to focus on the way ahead.Suggestions from all UserGroup members are welcome at any time. Please post these in The PUG Place forum. Note that Contact Us is currently disabled since spammers have targeted this in furtherance of their activities.
Posted on Thursday, 20-Mar-2008 23:20 PM
At an Extraordinary General Meeting held on 17/03/2008 (minutes) PUG unanimously adopted new Rules of Association (link) to replace its previous Constitution which was good in parts but inappropriately bureaucratic and unworkable in others. The structure of the UserGroup was also unclear, particularly to new members.
The new Rules (as a draft) were made available for comment here at the end of last month and the draft modified as a result of the feedback received - PUG are grateful for that feedback. An updated FAQ (here) accompanies the new Rules.
For information - an up-to-date list of PUG members can be found here. This link, as well as those to the Rules and FAQ can be found under 'About Us' on the left hand Navigation menu.
The new Rules (as a draft) were made available for comment here at the end of last month and the draft modified as a result of the feedback received - PUG are grateful for that feedback. An updated FAQ (here) accompanies the new Rules.
The next stage
The process to appoint the first Coordination Team under the new Rules is underway. The new Rules allow a more pragmatic and flexible means of accomplishing things and the appointment process is expected to be completed by next weekend.For information - an up-to-date list of PUG members can be found here. This link, as well as those to the Rules and FAQ can be found under 'About Us' on the left hand Navigation menu.
Posted on Monday, 17-Mar-2008 23:35 PM
The glue is scarcely dry on the last bit of shelving, but it looks like PlusNet will need an entire cupboard for the latest set of awards.
uSwitch, the comparison site announce the winners of their latest broadband awards today, and of the 11 awards up for grabs, PlusNet have won an impressive total of 9.
The categories were:
Gaining all these awards is not without problems though - the cabinet is now full!

uSwitch, the comparison site announce the winners of their latest broadband awards today, and of the 11 awards up for grabs, PlusNet have won an impressive total of 9.
The categories were:
- Best overall customer satisfaction
- Most likely to be recommended
- Best customer service
- Best technical support
- Best quality of connection
- Best for speed satisfaction
- Best for ease of use
- Best for setup support
- Best value for money (joint with Sky)
Gaining all these awards is not without problems though - the cabinet is now full!

Posted on Monday, 17-Mar-2008 21:30 PM
Breaking news
Following on from their success at the Broadband Choice Awards it seems that PlusNet haven't been resting on their laurels, and have been named as Best Consumer ISP at tonight's ISPA Awards ceremony at the Grosvenor Square Marriott.In a contrast to many long-winded Oscar acceptance speeches, Neil Armstrong accepted the award with the words "We’re back".
Good thing there's a sale on at IKEA next month... you're going to need a bigger cupboard!
2008 looks like being PlusNet's renaissance - keep it up, guys!

Posted on Friday, 14-Mar-2008 23:56 PM
PlusNet has been rated as Top ISP in a review conducted by broadband comparison service, Broadband Choices.
The UK's leading ten broadband providers were tested in six categories: quality and reliability, download time, clarity of billing and pricing, after sales support, value for money and speed of service activation.
PlusNet topped the table with an average of 79% of users saying they were satisfied with their broadband service across all six categories.
Folowing on from the awards won during 2007 this is good news to start off 2008

See the full text here
Posted on Wednesday, 05-Mar-2008 16:08 PM
Previous News Articles
February PUGIT Top 5 Items Close to Closure
OFCOM tackles Telecomm Direct Debit charges
OpenID receives heavyweight backing
New Broadband aggregation product
Low Broadband prices
PUG-PlusNet Meeting January 2008
OFCOM tackles Telecomm Direct Debit charges
OpenID receives heavyweight backing
New Broadband aggregation product
Low Broadband prices
PUG-PlusNet Meeting January 2008
Article last edited on Monday, 20-Aug-2007 23:13 PM
