UserGroup and UserTools Server Migration

Article posted by spraxyt on Wednesday, 24-Sep-2014 16:41 PM

Plusnet have announced that the final stages of migrating the UserGroup ( and UserTools ( websites to a new environment will be completed early tomorrow morning (25/09/2014). Their Service Status announcement can be found here. These stages involve copying the current databases and switching DNS to the new IP address.

Server files are already in place in the new environment, however the chat facility, UserTools IRC and some outdated tutorial content has been removed/retired. DNS changes can take up to 24 hours to fully propagate; during this time some visitors to the sites will be taken to the old server whilst others will see the new one. To protect database integrity visitors to the old site will find the UserGroup forums are in maintenance mode and the UserTools Service Status Email sign-up facility is disabled. Forcing a browser refresh (Ctrl+F5 on PCs, CMD+R on Macs) might help visitors to get content from the new site.

If you experience any problems following the migration then please let us know by posting over on the Community discussion forums here.