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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » Systems outage
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Author Topic: Systems outage  (Read 131 times)
Mark Kelly
Plusnet Staff

Posts: 537
« on: November 06, 2009, 07:17:39 pm »
Our engineers are currently investigating the cause of an outage to our portals and internal systems.

Access to customer details via workplace is not currently possible. We have a message on the IVR and will update further as soon as our systems are restored.

We apologise for any inconvenience caused.
Kind regards,
Mark Kelly
Plusnet Business Services Manager
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Mark Kelly
Plusnet Staff

Posts: 537
« Reply #1 on: November 06, 2009, 07:59:56 pm »
I'm happy to say that all systems have now been restored and normal service resumed.

We're sorry for any inconvenience this outage has caused.
Kind regards,
Mark Kelly
Plusnet Business Services Manager
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MauriceB
Administrator

Posts: 3733
« Reply #2 on: November 06, 2009, 08:58:40 pm »
Thanks Mark - a big worry when a significant part of the service dies on you police

Maurice
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