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Plusnet Usergroup » All Users - The Open Forum » Plusnet Network and Technical Issues » plusnet customer support strangeness
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Author Topic: plusnet customer support strangeness  (Read 12524 times)
jelv1

Posts: 2130

« Reply #15 on: May 30, 2007, 08:28:01 am »

It annoys me when people print or tell you their telephone number as 0207 xxx xxxx. For some reason I find it harder to remember 4,3,4 format than 3,4,4 (no doubt someone with psychiatry knowledge will explain why this is and take us even further off-topic!).

jelv
dhookham
Administrator

Posts: 3270


« Reply #16 on: May 30, 2007, 10:37:22 am »

It annoys me when people print or tell you their telephone number as 0207 xxx xxxx. For some reason I find it harder to remember 4,3,4 format than 3,4,4 (no doubt someone with psychiatry knowledge will explain why this is and take us even further off-topic!).

The Coventry area went from (0203) xxxxxx to (01203) xxxxxx to (024) 76xx xxxx, but look at the typical Coventry small business and it will be printed as 02476 xxxxxx.

I wonder what proportion of calls to landlines are dialed using the local number these days, particularly given the proliferation of mobiles.

It's the PlusNet Way
Ultra

Posts: 777

WWW
« Reply #17 on: May 30, 2007, 11:11:32 am »

It's quite likely that people saw 5+6 digits on caller display units, and that's why some of the 02x xxxx xxxx numbers might be shown 02xxx xxxxxx   (It took three or four years before the exchanges were updated with new s/w and the "-" in the output to phone lines was removed, thus giving the full 11 (*) digits with no breaks.


(*) There are still a few places with 10 digits, but none of them are 02x numbers.
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