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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » Webstats late?
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Author Topic: Webstats late?  (Read 153365 times)
dgdclynx
Guest
« Reply #90 on: April 28, 2007, 08:28:31 am »

No Webstats yet this morning. Here we go again, or do we?

They arrived at 0803. Panic over. The late arrival was presumably due to the delay in running yesterday's.
bpullen
Plusnet Staff

Posts: 1980


WWW
« Reply #91 on: May 01, 2007, 11:47:20 am »

Hi guys,

Just to let you know that we've now reinstated monitoring on the webstats platform thanks to a bit of Perl wizardry from Mike and Si. It'll get flagged to the business if the status of the run is anything other than finished for more than 2 hours. It'll flag as critical if this gets to 4 hours.
« Last Edit: May 01, 2007, 11:58:26 am by bpullen »

Penny

Posts: 1781


WWW
« Reply #92 on: May 01, 2007, 11:58:57 am »

Hi guys,
Just to let you know that we've now reinstated monitoring on the webstats platform thanks to a bit of Perl wizardry from Mike and Si. It'll get flagged to the business if the status of the run is anything other than finished for more than 2 hours. It'll flag as critical if this gets to 4 hours.

Wonderful news Smiley  Thanks Bob - and Mike, and Si.  I'm really heavily committed elsewhere right now, so it's very reassuring to know that Webstats are being well-looked-after.  They might seem in the grand scheme of things a relatively-minimal issue, but they make a whole load of difference to gaining an accurate daily overview of the site progs especially when time available to keep an eye on what's happening with the site is fleeting, at best.

Much appreciated.

Regards,

Penny.

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
dgdclynx
Guest
« Reply #93 on: May 01, 2007, 04:46:06 pm »

Very good news. Now I dont need to get neurotic in the morning.
NB
Usergroup Member

Posts: 2073

« Reply #94 on: May 01, 2007, 11:56:21 pm »

Ah but what if the perl code fails?  Then if the webstats get sick nobody will be alerted.  Better have someone run up a bit of python code to check the perl code is working. tongue

Quis custodiet ipsos custodes?
Matt_2k34

Posts: 387

« Reply #95 on: May 02, 2007, 06:45:37 pm »

Ah but what if the perl code fails?

Oh come on - dont think negative - just got some good news about it !  :mrgreen:

hehe, scripts *shouldnt* fail on a stable platform, get that right and there *shouldnt* be an issue rolleyes

-----------
=)
portmoak

Posts: 214


WWW
« Reply #96 on: May 08, 2007, 12:12:40 am »

No Webstats for me today. Anyone else affected? What happened to the magic Perl script?

Accounts theadamsons and portmoak
F9 customer since 1998.
Penny

Posts: 1781


WWW
« Reply #97 on: May 08, 2007, 12:52:06 am »

No Webstats for me today. Anyone else affected? What happened to the magic Perl script?

Not quite sure which day you're referring to .... however Webstats came in fine here yesterday (7th May) for the 6th, and not expecting today's stats (8th May) for the 7th until 5-6am (ish) - due to be leaving around then so might not get back here to say whether they arrived or not Smiley

Regards,

Penny.
« Last Edit: May 08, 2007, 12:55:17 am by Penny »

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
Penny

Posts: 1781


WWW
« Reply #98 on: May 08, 2007, 06:05:23 am »

Just to say Webstats for today (8th) ie yesterday's stats (7th) arrived fine, 04.57 BST.

Comment [later] looks like there were feeds unplugged (yellow bar's well down) but the stats are there.
« Last Edit: May 08, 2007, 06:10:15 am by Penny »

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
portmoak

Posts: 214


WWW
« Reply #99 on: May 08, 2007, 11:52:28 am »

Yep!! Mine too.

Just returned from holiday and hadn't figured the date/time correctly - duh!!

 embarassed

Accounts theadamsons and portmoak
F9 customer since 1998.
dgdclynx
Guest
« Reply #100 on: May 09, 2007, 07:41:40 am »

They havent arrived at 0740 today presumably due to the work on the portal. It is going to be interesting to see if PNs emergency script works.
cogilvie

Posts: 798


« Reply #101 on: May 09, 2007, 08:25:19 am »

Just read a post made internally by one of the Network Engineers that today's stats will be delayed until about 4PM.

Colin Ogilvie
Application Developer
Plusnet
lmartin

Posts: 1404


Comms Team

« Reply #102 on: May 09, 2007, 12:24:50 pm »

Yep.  http://usertools.plus.net/status/archive/1178700215.htm

Liam Martin
PlusNet Comms Team
MauriceB
Administrator

Posts: 4356

« Reply #103 on: May 09, 2007, 12:43:30 pm »

Did the sticking plaster come off the new PERL script?

 cool
James

Posts: 1010


3567190798

« Reply #104 on: May 10, 2007, 08:31:33 am »

Nah, the guy it emailed was on a late shift this week  grin

Best Wishes - James

Tell me and I'll forget; show me and I may remember; involve me and I'll understand. - Chinese Proverb
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