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All Users - The Open Forum => The Chit-Chat Channel => Topic started by: amatthews4589 on March 20, 2014, 04:25:20 pm



Title: Newbie customer Just switched fibre! :D
Post by: amatthews4589 on March 20, 2014, 04:25:20 pm
Well hello everyone

my names alex i am 24 just switched over to plusnet from sky and oh my how smooth and quick the swap was is excellent.


before i was getting around 36mb with sky paying 40 a month including line rental with plusnets deals i pay less and get 75MB in the first 5 mins of install.

this is cabled connection and expected it maybe to peak around 78mb i am shocked how quick it really is.

the wifi is a little slower will test on all my wireless deceives only used my iphone 5C so far got 40MB

is this down to the phone or the router?

could people point me in right direction to look in noob terms please been awhile since i got my geek on :D

cheers


have thought of getting another router so what would i need to look for?




Title: Re: Newbie customer Just switched fibre! :D
Post by: Penny on March 20, 2014, 06:02:23 pm
my names alex i am 24 just switched over to plusnet from sky and oh my how smooth and quick the swap was is excellent.
before i was getting around 36mb with sky paying 40 a month including line rental with plusnets deals i pay less and get 75MB in the first 5 mins of install.

Hello Alex :)  and welcome to PlusNet :)

I switched to PN fibre only recently (been with Force9/PN since Feb 1998 for hosting, though I was using NTL cable for the connection up till a few months back) and, like you, found the improvement awesome.

I'll leave it to the rather-more-technical people here to answer the questions you asked ;)

Regards,

Penny.


Title: Re: Newbie customer Just switched fibre! :D
Post by: NB on March 24, 2014, 08:15:32 am
It's probably down to the router, have you checked which WiFi channel it's using?  It's possible that there is some interference on that channel from a neighbours wifi and you might get better results by changing to a different channel.  I have a small app on my android phone which scans the channels and gives me a graph showing which are most heavily used.


Title: Re: Newbie customer Just switched fibre! :D
Post by: nadger on March 24, 2014, 09:08:00 am
I use inSSIDer on laptop and WiFi Analyzer on Android devices to check channels.