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Plusnet Usergroup » All Users - The Open Forum » Plusnet Network and Technical Issues » 20CN Line Settings & eCoPlus
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Author Topic: 20CN Line Settings & eCoPlus  (Read 1607 times)
ChrisAO

Posts: 12

« on: February 17, 2015, 10:40:40 am »

I was led to believe that around some time over a year ago BT Wholesale stopped the use of the old Interface that CPs used for making changes to 20CN connections and they now have to use eCoPlus which was designed for 21CN.
Ever since then there have been nothing but issues with getting things like Interleaving turned off.

Bud's thread http://community.plus.net/forum/index.php/topic,136845.0/topicseen.html is the most recent example I've seen.

Here's another http://community.plus.net/forum/index.php/topic,131496.0.html

It would be nice if Plusnet could confirm that these problems do relate to having to use eCoPlus and update us on what BTWholesale are doing about the issue of 20CN settings whatever the real cause.

I've also seen some cases where Plusnet have had to raise a Bridge case to get things resolved, this is plainly ridiculous that the situation still exists.

Here's another previous example -
http://community.plus.net/forum/index.php/topic,130068.msg1136273.html#msg1136273
I'm sure a few will remember him!
ChrisAO

Posts: 12

« Reply #1 on: March 05, 2015, 02:54:34 pm »

Well it seems no-one from Plusnet can be bothered to reply to this, never mind say what is being done to resolve these problems, and as of today Bud's problem is STILL going on.
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