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Plusnet Usergroup » All Users - The Open Forum » Plusnet Network and Technical Issues » Fiber drop out and constant slow speeds.
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Author Topic: Fiber drop out and constant slow speeds.  (Read 2239 times)
Ant Maharg

Posts: 1

« on: May 04, 2014, 11:49:50 am »

Hi all,

As you will gather I am new to the forum and found this via the Plusnet site.

At the beginning of the year I changed from SKY to Plusnet after SKY upped their prices, I never had any issues with the speed I got from SKY, usually around the 32Mbps region.

However ever since changing over to Plusnet and taking the Fiber Unlimited package my speeds have been shockingly slow.. I am lucky if I get over 10Mbps on a good day, and I am even luckier if I only have to restart my connection less than twice a day. I am often faced with a red light on my Plusnet Router.

Does anyone have any idea as to what could be wrong? And if they do, what or how do I rectify this problem? Please also note I have already escalated this via the Members area on the Plusnet website.. 

I have also attached a picture of todays speed test using Ookla...
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