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Author Topic: Emergency Maintenance  (Read 1703 times)
Barry Zubel
Usergroup Member

Posts: 295
« on: November 13, 2008, 03:08:25 pm »
The Usertools/Usergroup server will be going down for emergency maintenance today at 3.30pm

Service status is available here

This should rectify the spontaneous reboots that we have been suffering.

Apologies in advance for the downtime.

B.
« Last Edit: November 17, 2008, 02:56:17 pm by MauriceB »
Plusnet Community Site Forum Moderator
I'm a customer, not an employee
MauriceB
Administrator

Posts: 3733
« Reply #1 on: November 13, 2008, 03:14:39 pm »
Thanks Barry.  Just got off the phone to Colin - expected downtime is about 30 mins.

I'm out on site currently and have limited access to things - can you keep a handle on this please angel

Maurice
Oldjim

Posts: 937
« Reply #2 on: November 13, 2008, 06:23:31 pm »
That seems a classic understatement - emergency maintenance = we are chucking the duff kit and putting in new grin
Jim PlusNet PAYG RIN (no longer)
Now changed to BBYW Option 2 and seeing what difference it makes
Wish I had changed earlier as I have seen very little difference
James

Posts: 995


3567190798
« Reply #3 on: November 14, 2008, 07:58:11 am »
Just to add - it appears the change was unsuccessful, so we are waiting for a Plan B.

Watch this space (assuming that you can still...)
Best Wishes - James

Tell me and I'll forget; show me and I may remember; involve me and I'll understand. - Chinese Proverb
MauriceB
Administrator

Posts: 3733
« Reply #4 on: November 17, 2008, 02:58:39 pm »
There will be another attempt to replace the failing hardware tomorrow sometime between 06:00 and 07:30 - Still dependent on formal sign off, but let's hope that this time we can get it fixed. angel

Maurice
cogilvie

Posts: 798
« Reply #5 on: November 17, 2008, 03:54:09 pm »
Quote from: MauriceB on November 17, 2008, 02:58:39 pm
There will be another attempt to replace the failing hardware tomorrow sometime between 06:00 and 07:30

I'm sure it's 07:00 and 08:30...


It's an age related thing this failing eyesight........ doh
« Last Edit: November 17, 2008, 05:16:30 pm by MauriceB »
Colin Ogilvie
Application Developer
Plusnet
dscotland
Plusnet Staff

Posts: 14
« Reply #6 on: November 18, 2008, 10:24:48 am »
I've replaced the hardware this morning and it all looks good so far.

It's now on a Supermicro with dual Xeons (without an SMP aware kernel) as opposed to the self-build box that it was on before.

Best Regards,

Dunk.
Duncan Scotland
Network Operations Analyst
PlusNet plc.
MauriceB
Administrator

Posts: 3733
« Reply #7 on: November 18, 2008, 10:56:00 am »
Certainly does angel  Seems just a tad more responsive.

Thanks

Maurice
Oldjim

Posts: 937
« Reply #8 on: November 18, 2008, 01:50:03 pm »
Even on my slow line it appears much faster
Jim PlusNet PAYG RIN (no longer)
Now changed to BBYW Option 2 and seeing what difference it makes
Wish I had changed earlier as I have seen very little difference
northbritish
Usergroup Member

Posts: 1645
« Reply #9 on: November 18, 2008, 05:30:00 pm »
Yea it sure seems like the new one has a few more hamsters on the wheel than the old one.
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