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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » How long does a regrade take.
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Author Topic: How long does a regrade take.  (Read 1472 times)
Jaowon

Posts: 241

« on: April 11, 2008, 03:55:02 pm »

Hail

Just upgraded from an old Netstart 2MB down 256 up business, to a Business 8000/800. How long does the regrade normally take? The CS rep said 24 hours which I think seems a bit optimistic for something that usually involves a BT visit to the exchange.
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