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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » Is anyone doing anything about broadband reprovides?
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Author Topic: Is anyone doing anything about broadband reprovides?  (Read 1501 times)
portmoak

Posts: 214


WWW
« on: July 28, 2007, 05:12:36 pm »

Anyone know what is happening (if anything is) about broadband reprovision after a house move? I entered a ticket on F9 a week ago (#22413615) and no response at all yet. Put a message on the discussion board and only received replies from people who were still waiting weeks later. Is this what I can expect too?  huh

theadamsons@force9
portmoak@force9

Accounts theadamsons and portmoak
F9 customer since 1998.
dtomlinson
Plusnet Staff

Posts: 2156


« Reply #1 on: July 29, 2007, 09:48:47 pm »

Hi,

Looks like one of my colleague's has already replied to the ticket, as an aside you might find this post from James of interest:

http://community.plus.net/csc/2007/05/28/house-moves-processes-payments-and-problems/

Regards,

Dave Tomlinson
PlusNet Support
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