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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » 404 on portal webstats
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Author Topic: 404 on portal webstats  (Read 3040 times)
dgdclynx
Guest
« on: May 26, 2007, 07:59:26 am »

I put in a ticket but it may just be me getting a 404 on
 https://portal.plus.net/stats/www.dgdclynx.plus.com
after entering my passord.
cogilvie

Posts: 798


« Reply #1 on: May 26, 2007, 09:00:21 am »

I have my suspicions as to why that is, I'll see if I can confirm them when I get in the office and raise a problem if there isn't one.

Colin Ogilvie
Application Developer
Plusnet
dgdclynx
Guest
« Reply #2 on: May 26, 2007, 09:35:09 am »

Thanks Colin.
cogilvie

Posts: 798


« Reply #3 on: May 26, 2007, 09:56:26 am »

Raised (can't check the number from down here, though).

Colin Ogilvie
Application Developer
Plusnet
Penny

Posts: 1781


WWW
« Reply #4 on: May 26, 2007, 01:05:07 pm »

I put in a ticket but it may just be me getting a 404 on 
https://portal.plus.net/stats/www.dgdclynx.plus.com
after entering my passord.

Here also :/  good to know things are already in motion to sort this out.

Regards,

Penny.

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
Penny

Posts: 1781


WWW
« Reply #5 on: May 26, 2007, 02:25:10 pm »

Webstats are back.  They were, briefly, a little while after I posted last, but then all-of-a-sudden the 404s returned when I went back to the summary page;  however they seem fine now and all the graphics are visible, which they weren't, earlier.

Thanks to whoever fixed this Smiley

You got yours, Douglas?

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
dgdclynx
Guest
« Reply #6 on: May 26, 2007, 02:27:15 pm »

Just got them. Thanks Colin.
Phil Richardson

Posts: 992

Products Specialist

« Reply #7 on: May 26, 2007, 08:01:10 pm »

Yer, it was an intermittent problem due to some servers having the info, but not others.

We raised it upto P1 level after it became obvious the issue was not isolated.

Penny, I tested yours and added you to the problem, long before you had chance to post laugh

Phil Richardson
Plusnet Products Specialist
Penny

Posts: 1781


WWW
« Reply #8 on: May 26, 2007, 08:13:58 pm »


Penny, I tested yours and added you to the problem, long before you had chance to post laugh


LOL


+ thank you Smiley

Penny Rollo       Force 9 from 17/02/98       PlusNet from 2000 onwards     
Project HappyChild - free maths worksheets, free French-English
worksheets and 12 other languages http://www.happychild.org.uk
personal site www.pennymidasrollo.plus.com
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