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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » Please James, bring some sense to the proceedings!
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Author Topic: Please James, bring some sense to the proceedings!  (Read 2506 times)

Posts: 5

« on: September 29, 2006, 07:50:46 am »

After complaining here about poor service, James Bailey took over ticket 20335867 and applied some common sense to it and got it moving. Now it is back with the 'normal' team it is spiralling down again!! Please James, take a look at my further reply and let me have some sensible reply - or at least call me!

Usergroup Member

Posts: 6339

« Reply #1 on: September 29, 2006, 08:16:45 am »

James is currently on holiday, so I'm not sure he'll be able to do anything just now. Perhaps someone else from the Comms Team will pick it up.

Colin Ogilvie
Plusnet Usergroup Member
Using: Plusnet Extra

Posts: 388

« Reply #2 on: September 29, 2006, 08:24:34 am »

Hi there,

I've passed this back to BT and updated the ticket for you. Smiley

Kind Regards

Mand Beckett
Plusnet Comms Team
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