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Plusnet Usergroup » All Users - The Open Forum » Plusnet Customer Service Issues » E-Mail and Portal Timeouts
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Author Topic: E-Mail and Portal Timeouts  (Read 2047 times)
Phil Richardson

Posts: 992

Products Specialist

« on: September 11, 2006, 07:27:16 am »

Service Status Announcement at 07:30 on Monday 11th Septemeber.

Customers may currently be experiencing portal and e-mail timeouts across all visps. We have also lost our internal access to customers account details and as such are unable to deal with any customer queries over the phone. Our engineers are investigating the problem as a priority. Further updates will be given as and when they are available.

We apologise for any inconvenience this outage may be causing.

Martin Cundell
Plusnet Customer Support

Phil Richardson
Plusnet Products Specialist
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