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Plusnet Usergroup » All Users - The Open Forum » Announcements » PUG Forum Moderation Policy
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Author Topic: PUG Forum Moderation Policy  (Read 7884 times)
mr_chris

Posts: 1927


« on: May 27, 2006, 12:44:30 pm »

Moderation Policy

On the PUG forums we wish to maintain a good community atmosphere. We all know the value of a mixture of serious and fun topics which makes for a pleasant place to visit and take part in.

At PUG we pride ourselves on a reasonably relaxed moderation policy, allowing members to freely discuss items of interest. Nevertheless, there is still a policy that must be adhered to, and a line that must be drawn somewhere. It's a fine balance between free discussion and a general riot. If the balance tips towards the latter, then we have to do something to correct that.

So please - Think Before You Post!

If what you are about to say looks like it may be offensive (to another individual or otherwise), may cause controversy, or may be taken the wrong way - then chances are it will.

At the end of the day, the designated purposes of this UserGroup are expressed in the PUG Charter, which defines the aims of the Group as a whole. Working towards such goals is only enabled through the active involvement of PlusNet staff members in the related discussions.

We are in the fortunate and unique position of having a much larger representation of PlusNet staff on this forum than any other. However, for this to work effectively, threads need to be kept informative and clutter-free.

PlusNet staff read these forums to gain relevant information and it wastes everyone's time if threads outside the "chatterbox" area are full of general chit-chat, or worse still, snide comments or personal attacks on other contributors (which are not permissible anywhere within these forums). Any such comments or overtly tasteless remarks may be removed (without prior notification) by forum moderators.

Therefore, we would ask members to please abide by the following guidelines, in order to make the PUG experience better for everyone:

  • Keep general chit-chat and fun threads in the designated forums, separate from serious discussion.
  • Use informative subject names when starting a thread. Subjects should convey a summary of what the thread is about, such as "Email delays", rather than something like "Whats going on".
  • Offensive posts will not be tolerated under any circumstances.
  • If you wish to raise a separate issue to one being discussed, start another thread. Do not take other threads off topic.
  • Similarly, do not drag up old threads unless there is a specific reason for doing so. In the majority of cases there is no such need, and such threads may be locked at the moderators discretion.

The full Terms and Conditions, including acceptable forum use, can be found here, and are also linked from the bottom of every page.

If individual members persist in not following these guidelines, action will be taken as follows:

  • In the first instance, a written warning will be sent in the form of a Private Message through the PUG forums, asking the member concerned to simply keep their posts within the Terms and Conditions.
  • If a member does not comply with this request, the member's posting ability will be suspended for a period of 48 hours. This decision can be appealed directly by sending a Private Message to one of the moderators, who will discuss and review the appeal at his or her discretion.
  • Any further warnings may result in a longer or permanent ban.
  • Any attempts to circumvent account suspension will be taken seriously.

Thank you for your cooperation.

The PUG Coordination Team
« Last Edit: May 27, 2006, 12:46:48 pm by kitz »

Chris
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