Pugit stats page
This page produces additional breakdown of the main PUGIT home page: presenting the data by Category and by Department and a summary of the total number of Issues 'Open' and 'Closed' .
HINT: If you want to open a new Tab for any of the 'links' in the tables below - Do a 'Middle click' if you have a three button mouse
Clicking on the link in the 'By Category' or 'By Department' tables will now take you to PUGIT with the filter preset. e.g. Middle clicking on 'Development Team' will open PUGIT in a new page with the filter set to show the ID's 'Open' with the development team.
There are lists of the "Newest 10" and "Oldest 10" items in the PUGIT Database at the bottom of the page.
Some PUGIT statistics
- No. of Items Open: 74
- No. of Items Closed: 359
A breakdown of currently open items by DepartmentDepartment Item count Development Team 26 Marketing Team 3 Networks Team 15 Portal Content Team 9 Product Team 15 PUG 4 Supplier Management Team 1 Support Centre 1
A breakdown of currently open items by Category
This list of 'The oldest 10' in the database may bring some focus as to whether the items are just being overlooked because of their position way down the list.
A breakdown of currently open items by Department
| Department | Item count |
|---|---|
| Development Team | 26 |
| Marketing Team | 3 |
| Networks Team | 15 |
| Portal Content Team | 9 |
| Product Team | 15 |
| PUG | 4 |
| Supplier Management Team | 1 |
| Support Centre | 1 |
A breakdown of currently open items by Category
This list of 'The oldest 10' in the database may bring some focus as to whether the items are just being overlooked because of their position way down the list.
Oldest 10 Items in the PUG Issue Tracker
- Reduce the cost of Domain Names
- Tool to email customers with ticket in 'x' pool
- Provide BT 'Enhanced Care' Product
- PDF Invoice Sent by Email
- Second Broadband Line on Same Account
- Offer a CGI based SSL hosting solution
- Service Status revamp
- Ruby on Rails support on the CGI server.
- RDNS Management Tool
- VMBU - Account limits on page
Newest 10 Items in the PUG Issue Tracker
- Extend the available options on the Broadband firewall
- |Improved House Move process
- Incorrect links on Community sub-forum Icons
- Billing system needs to adapt to expansion of products
- Direct access to mySQL databases
- Allow business acct to be used for DD on new sign up
- Improvement to VMBU Tool
- Add Direct Debit facility to PAYH web hosting
- Improvements to new user setup instructions
- Improve the order confirmation procedures
Article last edited on Wednesday, 14-May-2008 23:56 PM