Welcome to the Official PlusNet Usergroup

The PlusNet Usergroup (PUG) is an independent group of users from PlusNet, MetroNet, Free-Online and Force9 using the whole range of products and services with a diverse and varied degree of knowledge and expertise.

The group was conceived in April 2004 with the aim of being an independent and officially recognised group of individuals working with each other and with PlusNet to ensure that the products, services, support and facilities are the best we could ask for.

Originally launched in 2004 and totally revamped in December 2005/January 2006 this site is aimed at providing all users of PlusNet, Free-Online, Force9 and MetroNet with the latest PlusNet family news and updates, information on our activities, progress reports as well as a way of contacting us if you feel there is some way that we can help out.

Latest News

PlusNet Open Day 2008

PlusNet Open Day

PlusNet have announced the date of their 2008 Open Day as Friday 25 April.

If it's anything like the one last year it will be well worth attending:

Meet the staff
Technical presentations
Future products
Q & A Sessions..... and more - the opportunity to put faces to many of the names who seldom appear in the forums.

Generally a very good day. There are not many companies that will have senior staff ready to mingle with visitors and gave straight answers to questions posed from the floor.

Some PUG members will be present to answer your questions on what we represent.

Sadly space is limited and only 30 lucky people get to make the visit - fill in the survey here to ensure your place at the event.

Posted by mauriceb on Monday, 31-Mar-2008 22:04 PM

New Coordination Team Appointed

Using the more agile procedures in the new Rules of Association approved on Monday evening the Full Members have completed appointment of the first Coordination Team. This consists of the following 7 members:

biondani
bud
dhookham
Liam
MauriceB (Chairperson)
pjmarsh
spraxyt

What Happens next?

The primary objective of the Coordination Team is to provide effective organisation of UserGroup activities. With freshly charged batteries the first challenge for the newly appointed team is to focus on the way ahead.

Suggestions from all UserGroup members are welcome at any time. Please post these in The PUG Place forum. Note that Contact Us is currently disabled since spammers have targeted this in furtherance of their activities.

Posted by spraxyt on Thursday, 20-Mar-2008 23:20 PM

PUG adopts new Rules of Association

At an Extraordinary General Meeting held on 17/03/2008 (minutes) PUG unanimously adopted new Rules of Association (link) to replace its previous Constitution which was good in parts but inappropriately bureaucratic and unworkable in others. The structure of the UserGroup was also unclear, particularly to new members.

The new Rules (as a draft) were made available for comment here at the end of last month and the draft modified as a result of the feedback received - PUG are grateful for that feedback. An updated FAQ (here) accompanies the new Rules.

The next stage

The process to appoint the first Coordination Team under the new Rules is underway. The new Rules allow a more pragmatic and flexible means of accomplishing things and the appointment process is expected to be completed by next weekend.

For information - an up-to-date list of PUG members can be found here. This link, as well as those to the Rules and FAQ can be found under 'About Us' on the left hand Navigation menu.

Posted by spraxyt on Monday, 17-Mar-2008 23:35 PM

Previous 5 News Articles

PlusNet Triumph at the uSwitch Awards
PlusNet Named Best Consumer ISP at ISPA Awards
Plusnet wins award as best ISP
February PUGIT Top 5 Items Close to Closure
OFCOM tackles Telecomm Direct Debit charges

Latest PUG Issue Tracker News and Issues

Newest 10 Items in the PUG Issue Tracker

Announce Pugit stats page

As part of ongoing PUGIT development PUG has produced a new PUGIT statistics page. This is located in the Support folder. http://usergroup.plus.net/PUGstats.php

This is still work in progress, your comments are welcome in 'The PUG place' forum.

Posted by mauriceb on Monday, 02-Jul-2007 20:32 PM

Previous 5 PUGIT Articles

Welcome to PUGIT!

Latest Additions to the Site

31-03-2008 PlusNet Open Day 2008
20-03-2008 New Coordination Team Appointed
17-03-2008 PUG adopts new Rules of Association
17-03-2008 PlusNet Triumph at the uSwitch Awards
14-03-2008 PlusNet Named Best Consumer ISP at ISPA Awards

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